First Rehabilitation Resources, Inc.’s carefully selected team is committed to the delivery of cost-effective disability case management, Family Medical Leave Act consultation, life care planning, and Medicare set-aside allocation services with expert attention to the critical details of each case.

At First Rehabilitation Resources, Inc., our mission is to never be satisfied with yesterday’s results! To continue to provide and strive to perfect cost-effective, results-oriented solutions to our clients’ ever-changing case management needs.

Professional services are offered to insurance companies, self-insured corporations, third party administrators, adjusting companies, law firms, case management networks and individual families. Expertise is demonstrated in the areas of workers’ compensation, long and short-term disability and medical malpractice. Specialties include catastrophic illness or injury, traumatic brain injury, spinal cord injury, orthopedic conditions and trauma, and stress-related disorders.

We are particularly proud of our personnel and their representation to you. Our skilled, reliable and friendly team welcome an opportunity to assist in meeting your daily case management-related needs and challenges. Your association with us will be an effective, successful, and enjoyable endeavor.

Striving … developing … achieving … changing … surpassing … all with skill, ability, loyalty and  pride … lead to First Rehabilitation Resources, Inc.'s path of excellence!

"Thank you for all of your support with our FMLA issues. I've gotten quite a few call from other sites who are looking to use your services and I've encouraged them all to do so …”

- Kia Hewett, Human Resources, Frito Lay

"First Rehabilitation Resources, Ins. Is my first choice for medical and vocational case management. Their level of expertise and quality of service sets them apart from the other case management companies I the industry. Communication is very important to me and FRR always keeps me up to date …”

- Lucille Paulus, Claims Representative, Gallagher Bassett Services

"First Rehab is always my first choice for nurse case management and vocational services. The nurses and vocational counselors are well versed in workers' compensation procedures and understand how to assist me in managing claims. The nurses do not simply reiterate medical reports; they give me a comprehensive understanding of a claimant's medical condition and make informed recommendations on current and future claim handling. The vocational counselors truly have the goal of finding the best possible employment for each claimant; they maximize the potential for the claimants and minimize the exposure for the carrier. Each experience I have had with First Rehab -- from the time the file is assigned until the time the file is closed -- has been exceptional. Customer service is a priority for everyone working with this company …”

- Nancy O'Neill, Workers' Compensation Adjuster

"For a number of years, I've had the pleasure of working closely with First Rehabilitation Resources' case management professionals on a wide variety of issues - everything from medical and vocational case management, Medicare Set-Asides and FMLA certification issues. The professionals' knowledge base, individualized service and continuing focus on their client's "bottom-line" results truly set them apart …”

- Albert B. Randall, Jr., Esquire, Franklin & Prokopik

"One thing for sure, I know I can always count on the FNCM to stay in touch with me and the claimant. The communication is really exceptional!…”

- Shelley Mazer, RN, BSN, WCCM, Medical Case Manager, SISCO/RCMD

"Several years ago, I met the folks from FRR while working at another WC carrier. I had not heard of FRR nor had I used their services before that. Janet Dayhoff and Deb Conroy assured me that I would love the work FRR did, and wouldn't I please try them just once. (Who could say no to those two!) Well, I gave FRR a try, and since that time, I have not used any other vendor to do my medical management or vocational rehabilitation. FRR is just big enough to have good coverage of the areas where my claimant's are, and just small enough to be able to really pay special attention to the work they are doing for you. Whenever I mention FRR to claimant or defense attorney as the vendor I will be assigning a case to, they are always in agreement with my choice. I have never been disappointed in the work product produced by the folks at FRR.…”

- Jan Ross, Workers Compensation Claims Specialist, Harleysville Insurance